How can I use my non–PS Patterns designs on my new PS Connect software?
Having PS Connect does not preclude you from adding designs from any [...]
May 2023
I still have a Quiltable.com gift card. Can I use it at ProStitcher.com?
Yes. Your Quiltable.com gift card is still valid. If you have trouble [...]
Do I have to download PS Connect?
No. You can continue to operate the latest software version that is [...]
What file formats are available for the digital quilting designs?
Each product will have a list of file formats available. For bundles, [...]
Should I be worried about connecting my PS tablet to the internet?
Rest easy! Your tablet is only able to connect to ProStitcher.com and [...]
Can I still download my Quiltable designs?
Yes, of course! Any designs purchased through ProStitcher.com or through Quiltable.com are [...]
Where did my Quiltable Club go?
All Quiltable club products (Stashable, Collectible, and Printable) have transformed into a [...]
What is PS Patterns?
PS Patterns is the digital quilting design shop offering an assortment of [...]
November 2021
What is the return policy?
There is a 30-day money-back guarantee on the Catalog and Designer software. [...]
January 2020
How do I register Pro-Stitcher Designer (offline)?
Download instructions for registering Pro-Stitcher Designer offline here.
Where do I find my Pro-Stitcher serial number?
Pro-Stitcher serial numbers can be found on the cardboard box and on [...]
How do I know what version of Pro-Stitcher I have?
Watch this video to determine how you can find your Pro-Stitcher version. [...]
What is a beta release?
Beta software refers to computer software that has gone through our internal [...]
Is there a charge for Pro-Stitcher updates?
All software updates are free, which includes updating to PS Connect (software [...]
Why does the on-screen keyboard pop up when the numerical keypad is selected?
This is a Windows 10 setting and should not be changed. Use [...]
Why do I have green crosshairs on my Pro-Stitcher tablet?
The green crosshairs mean the tablet is in Simulation mode and not [...]