Software Versions and Downloads
Determine tablet compatibility
For Pro-Stitcher Premium and Pro-Stitcher Lite systems
Select your tablet below to check compatibility with PS Connect.
If you aren't sure what tablet you have, please refer to this guide.
Tablet & Carriage Charts Guide.
Your tablet is ready for Pro-Stitcher Connect.
Unfortunately, your tablet is not compatible with Pro-Stitcher Connect. A tablet upgrade is required to before you can download the software update.
Check which Tablets are compatible with Pro-Stitcher Connect here.
PS Connect Features
- Turn on Wifi! No more waltzing with USB sticks. Download new digital quilting designs directly to your library from Pro-Stitcher Patterns.
- Education included. With Pro-Stitcher Connect, you can watch tutorials directly on your tablet. Can’t remember how to do something? No worries, find the video you need and come back time and time again to make sure you are doing every step correctly.
- Over-the-air software updates. Want the latest and greatest features in Pro-Stitcher Studio? You can download updates directly from Pro-Stitcher.com
- Build your digital stash with a Pro-Stitcher membership. Get fresh designs every month, with two downloads of your choice from the Pro-Stitcher Patterns library. With thousands of designs to choose from and new designs that are chosen from the Pro-Stitcher community, you’ll never run out of creative possibilities. Bonus designs, complimentary quilt top patterns and other goodies make this a can’t-miss membership!
- Need more details? Read our Frequently Asked Questions
PS Version 23.06.0712
Pro-Stitcher Premium & Lite
June 24, 2023
23.06.0712
Release Notes Pro-Stitcher Connect Version 23.06.0712
The Pro-Stitcher Connect software is specific to the Pro-Stitcher tablet you use. Be sure to
select the correct version based upon your tablet and carriage. Compatible with Windows
10 tablets only (see if my tablet is compatible).
select the correct version based upon your tablet and carriage. Compatible with Windows
10 tablets only (see if my tablet is compatible).
Installation Improvements
- Shows correct version number in machine console after updating
- Machine detection and popup improvements
- Installer desktop icon improvements
- Repair will install evergreen even if a version is already installed during Preinstall
- Error popup now shows when Premium tablet is setup on a Lite-only compatible machine
- Improved certificate import support
Program Improvements
- Eliminates duplicate popup keyboard
- Saving Workspace no longer saves the Area twice
- Increased the max cruise speed to 900 spm
- Crash during loading Workspace resolved
- Hanging during and/or after Tie-Offs resolved
- Lightning bolt properly indicates when USB cable becomes disconnected in PS Lite, and users can now reconnect without rebooting
Wifi-Specific Improvements
- Wifi remains off during stitch out
- Changed network enable/disable to grayed-out button while stitching
Known Issues and Tips
- Tablet Freezing: Customers experiencing tablet freezing are encouraged to run ALL Windows updates. To do so, exit to Windows, type “update” into the search bar, select “Check for Updates,” and run all Windows updates. You will likely be prompted or need to restart after each update. Please repeat the checking for updates, updating, and restarting process multiple times to complete all Windows updates.
- Area Dimensions: Customers will need to change the dimensions of an Area BEFORE setting a frame/quilt space. This will be resolved in the next release.
- If closed cropped edges open up after selecting Baseline, do not select Baseline.
Look forward to these improvements in an upcoming release:
- Crash resolved for Simply and Coronet machines when trying to close Pro-Stitcher Lite
- Internet proxy no longer set every time the Wifi button is pressed
- Extract design files from zipped files successfully
- Eliminates superfluous desktop shortcuts created during install
- HQ Infinity machine detected correctly
- Added “Enable Network Services” button to the network diagnostics window for troubleshooting
- Downloading a zip update file does not overwrite a corrupted ZIP file
Pro-Stitcher Connect Version 23.05.0703
Release Notes Pro-Stitcher Connect Version 23.05.0703
The Pro-Stitcher Connect software is specific to the Pro-Stitcher tablet you use. Be sure to
select the correct version based upon your tablet and carriage. Compatible with Windows
10 tablets only (see if my tablet is compatible).
select the correct version based upon your tablet and carriage. Compatible with Windows
10 tablets only (see if my tablet is compatible).
New Features and Changes
- Machine-Specific Improvements
- Consistent Tie Off speeds for PS Lite users
- Eliminates crashing at end of first row for PS Lite users
Simulation Improvements - Running the update as a repair installs the PS Premium shortcut on the desktop
Machine Console Improvements - On-Screen Keyboard (OSK) appears consistently in Machine Console when
appropriate - Program Functionality Improvements
- Nudge arrows no longer “stick”
- Auto saving workspace no longer crashes program
- Resolves system stalling after Tie Offs
- Added in Help text that was missing
Communication Improvements - Fixes to the global exception handler
- Removed message boxes from the global exception handler
General Improvements - Built in On-Screen Keyboard (OSK) on the ribbon, when you need it most
- Applies a minimum stitch speed for all machines and scales the slider
accordingly - Maximum acceleration settings have been set per machine
- New default acceleration and speed per machine
- Improves stitch quality and has consistent speed
- Minimum stitch speed and the slider is correlated
- Eliminates machine air stitching after drastic changes to Speed or Acceleration in
Opti Stitch - Crashes eliminated after auto start/end
- Includes fixes for designs with a lot of jumps points crashing the video card
- Improves changing speed on the fly
- Wrap stitches out properly
- Drag and Drop works properly with repeated designs
- Reduces unwanted line additions outside of Area when cropping a repeated
design aligned to the top - Reduces lurching when Pause is selected
Known Issues
| Issue | Workaround |
|---|---|
| Program may crash when two rows are repeated and cropped, and when multiple New Start points are close together |
No Workaround |
| When Aspect Ratio is locked on in the Modify, Resize menu, Area lock is also engaged | Make sure to turn off Lock Using Auto New Start/End snaps Start and Stop |
| Using Auto New Start/End snaps Start and Stop points together in certain circumstances | Adjust Stop point to end of Design |
| Modify/Resize words on buttons are cropped off | Adjust right hand column |
| “Stepper Motor not Engaged” | Select the Pro-Stitcher tab and press Gear |
| Point but will not stitch out design | Make sure to Baseline before stitch out |
| Clam Shell and Baptist Fan type designs when wrapped may not crop correctly | Make the design larger than area, then Wrap |
| Stitch out and design not matching Lower acceleration | Stitching a line from Pause Point to Start Point Turn off Tie Off button on Resume |
| Orange bullseye at current position does not draw correctly every time. | No work around. |
| After an update, Channel Lock does not work correctly every time. | Reboot system. |
| When going to free motion from Pro-Stitcher, cross hairs are not in the same place when disengaging and engaging gears. | Reposition if needed. |
| If you run an update after Tagging key words in Catalog to your designs, the designs in C:/Designs folder will be overwritten and you will lose your key words. | Save files to a flash drive first, Update, then transfer designs back to Design folder. OR Save designs to another folder. |
BETA Pro-Stitcher Connect Release
This Pro-Stitcher software is specific to the Pro-Stitcher tablet you use. Be sure to select the correct version based upon your tablet and carriage.
Tablet & Carriage Charts Guide
What is Beta software?
Beta software refers to computer software that has gone through our internal testing processes, but has not yet been tested in the real world, and therefore is not officially released as a final version. Releasing a Beta version allows Pro-Stitcher engineers to get bug fixes and new features into quilters hands sooner, and gives quilters the opportunity to provide feedback to our developers. Remember, if you find you are having difficulties you can always rollback to a previous version by running update with previous version.
NOTE: It is important to restart both your tablet and your machine after completing the update process or your Pro-Stitcher may not function properly.
Pro-Stitcher Connect Version 23.08.0729
Release Notes Pro-Stitcher Connect Version 23.08.0729
The Pro-Stitcher Connect software is specific to the Pro-Stitcher tablet you use. Be sure to select the correct version based upon your tablet and carriage. Compatible with Windows 10 tablets only (see if my tablet is compatible).
Installation Improvements
- Update runs smoothly
- Launcher no longer resets log levels unless actually installed
- Pre-install shows the version currently being installed instead of previously installed version
- Removes old icons from the desktop for PS
- Proper PS desktop icon appears
- Janome QM15 option available
- Machine detection improved
Program Improvements
- Added Refresh to Quilt Space in Pro-Stitcher Premium
- Run button is back in Simulation Mode
- Lurching and jumping backwards issues improved
- Clearing a 1-point quilt space works
- Clear Area under Area Tab is in the column on the right-hand side
- Crop improvements
Machine-Specific Improvements
- HQ Infinity machine detected correctly
- HQ Sixteen manual option added at start up
- Max cruise speed for HQ Infinity set to 600 SPM, and set at 900 SPM for Amara, Forte, Regalia, and QMP Pro 20 machines
Known Issues
- Changing speed while quilting, can cause system to crash. Pause stitching before changing speed.
- On Shut Down, some machines may experience “motor chattering”
- Tie-offs may be slower
Need more information? Check out our step-by-step tutorial for PS Premium on installing updates. You can also browse frequently asked questions or contact support.
Latest Pro-Stitcher Premium Releases
This Pro-Stitcher software is specific to the Pro-Stitcher tablet and carriage you use. Be sure to select the correct version based upon your tablet and carriage.
Tablet & Carriage Charts Guide
PS Premium Version 21.07.0537 (Released October 08, 2021)
Install Instructions Here
NOTE: It is important to restart both your tablet and your machine after completing the update process or your Pro-Stitcher may not function properly. Make sure you are on the Quilt tab under Pro-Stitcher to find Run button.
Pro-Stitcher Designs Catalog (35419 downloads) | PS Premium Release Area Library (12466 downloads)v0537 is available for all Pro-Stitcher Premium compatible tablets.
Release Notes
- Added Run Status button. This button, under the ProStitcher Tab, will give the user the status of the Run button. If the Run button grays out, for example, selecting this button will give a pop up with information as to why the Run button is not active.
- New Triangle Skew function. Renamed existing Skew 1 to Skew, and Skew 2 to Border Skew.
- Ability to create new start and end points anywhere along a design path, not just design point.
- Three slide bar options in New Start & End sidebar are now available: 1. move start/end points .01 inch using top set of arrows, 2. move start/end points to each Design Point using the bottom set of arrows, and 3. drag start/end points along the design path using the bar slide.
- Pro-Stitcher Designer button added under Tools tab to easily send designs between Pro-Stitcher Premium and Pro-Stitcher Designer.
- New Quilting Space option (under Area tab) to create a rectangle or square box on the workspace to represent the quilting space available.
- Stitch Stats now available under the Settings tab. Find out the number of stitches and the amount of time it will take to stitch out a selected design.
- Baste popup warning appears when Baste is activated and Run is selected.
- Snap to grid option now available in Mark and Area sidebars.
- Improved Crop function – crop stays within correct area.
- Renamed Design folder, added PS Tutorials folder, and added a Workspace folder.
- Area Library with 35 area designs available.
- Added Xform lock button for height and width handles.
- Added load settings options under Settings/Advanced: Load Start Point at Crosshairs or Load Point to point in the General sidebar.
- Reduces unwanted stitching outside of design path.
- Lightning bolt will appear instead of Pause button if connection is broken during stitch out.
- Made P2P the default settings when adding or fitting repeats horizontally.
- HQP has been removed as a savable file type. Multiple designs saved as workspace (HQW) only. Will still open HQP files.
- Workspaces will always be saved as HQW file types, and not as HQWA files. PSP will still open HQWA files.
- Reduced program crash when changing speed during stitch out.
- Improved micro and tack tie off.
- Fixed resume after pause with tie-off stitching.
- Added log settings in Settings/Advanced/Logging: None and Default in logging sidebar. Reset Pro-Stitcher log levels to default when Updater runs.
- HQ Infinity Console allows keypad input in the Settings/Tie Off numerical display instead of only using arrows.
- Upon startup of HQ Sixteen Pro-Stitcher tablets, PS tablet overrides handlebar control automatically (meaning Half/Full Stitch will respond on tablet).
- HQ Sixteen Pro-Stitcher tablets have a new button – Pro-Stitcher above assignable buttons – that enables easy switching between handlebar control and Pro-Stitcher control.
- Reduces long stitch on Pause/Resume for HQ Sixteen Pro-Stitchers.
-
If .Net framework or Visual C++ is not installed on the tablet, user will receive a pop up message prompting to run Pre-Install.
- New designs added
-
Improved Zoom function
-
Infinity users, when thread cut is selected on at the end of a row, Long Jump Pause will work correctly.
-
Reduce program crash when tie off is selected during pause
-
More machine stability when resuming stitching from pause
-
Stabilized Run button
-
Improvements made to End Tie Off
- Made Run button visibility consistent for channel lock, freehand, and new start/end. Make sure you are on the Quilt tab under Pro-Stitcher to find Run button.
- Fixed crash in freehand record
- Fixed bug where you can’t select any design if the workspace contains an empty freehand design
- New emergency stop icon
- Disabling File, Edit, area, repeat and tools tab during stitching. When paused/pull-up pause, file/save will be enabled.
- Run button disable issues fixed
Known Issues
| Issue | Workaround |
|---|---|
| Infinity programmable HB buttons will not save. Unknown if this is machine or PS. | Reprogram each time machine is turned on. |
| Multi-Point Crop may not crop correctly on intricate areas. | Delete and redraw area, or crop smaller areas at a time. |
| Start/End does not appear after duplicate/ rotate on duplicated design. | Delete duplicate and duplicate again. |
| Help does not refresh when a new tab is selected. | Close Help, then reopen in new tab. |
| Tabs are white, not grayed out. | No work around. |
| Files do not open from File Explorer. | Open PS first, then open design. |
| All Auto Save Workspaces do not have image thumbnail. | No work around. |
| Opti-stitch is not changing on the fly all the time. | Pause to change speed. |
| Orange bullseye at current position does not draw correctly every time. | No work around. |
| After an update, Channel Lock does not work correctly every time. | Reboot system. |
| When going to free motion from Pro-Stitcher, cross hairs are not in the same place when disengaging and engaging gears. | Reposition if needed. |
| If you run an update after Tagging key words in Catalog to your designs, the designs in C:/Designs folder will be overwritten and you will lose your key words. | Save files to a flash drive first, Update, then transfer designs back to Design folder. OR Save designs to another folder. |
| Orange bullseye is not showing every time you pause. | No workaround. |
| Opti-Stitch will not always change speed while stitching, especially if you lower speed to 15 Speed or lower. Then try to increase speed. | Pause, change speed, then Resume stitching. |
| After installing PSPUpdate 0535 restart the longarm machine, Pro-Stitcher carriage, and Pro-Stitcher tablet. Failing to do this may result in a motor error when Quilt/Run is selected, channel locks not working correctly, and other issues. If you encounter any strange issues after the update is installed, like area buttons not working or a design not loading, a second reboot of your tablet clears strange issues you may experience. | Reboot entire system. |
| Crop having issues cropping on extreme multi-point areas. | Baseline design before crop or redraw area. |
| Cropped design skipping end tie offs in rare instances. | Baseline design or Nudge design. |
| Orange stitch out may appear different colors of orange. | No workaround. |
| Using Emergency stop may cause motor errors. | Use Pause. |
| Channel Locks are still not working perfectly after an update. | Use channel lock with the lock in upper right corner to get the lock direction correct. |
| When using Move, selecting the small stop sign will not unlock your motors. | Only in this instance, use Emergency Stop to stop Move. |
| Creating a new start point after a motor error or thread break, then selecting Run, button turns to pause and machine does not move. | Reposition the start point back a few stitches will allow the machine to stitch. |
PS Premium: Version 19.07.0506 (Released July 24, 2019)
Install Instructions Here
v506 is available for all Pro-Stitcher Premium compatible tablets.
Release Notes
- Verify settings screen now displays correct SPI
- Tie-off on resume and pull-up on resume are true one-shot
- Infinity channel locks now work on Infinity console display on Pro-Stitcher tablet
- Added quick access handlebar control button for HQ Sixteen users on main screen
- Allows user to slow Opti-Stitch down to 1
- Smoother Move function for PS5 carriages
- Increased velocity for Move function on PS5 carriages
- Correctly sets monitor height and width on install
- Opti-Stitch™ is a feature which automatically calculates speed and acceleration to match the quilter’s chosen design and responds with optimal stitch performance. Pro-Stitcher Premium will smoothly slow down and speed up in and out of corners. Designs will be executed with improved accuracy, even with the most intricate patterns.
- Manual control of speed and acceleration are available within the program so quilters can modify performance if necessary
- Baste stitch button
- Motors not locked at end of pattern (can change in settings)
- Design Points view
- Improved integration of Infinity thread cutter use at the end of a row or pattern
- Simulation license is no longer required
- Some user interface icons have been updated
- Improved tie-off performance for HQ Sixteen machines
- Functional tack stitch
Known Issues
| Issue | Workaround |
|---|---|
| Crop does not conform to correct area | Minor reposition nudge in any direction |
| Swap Start/End point baselines designs | Make all desired changes prior to swapping start/end point |
| Long stitch or air stitching after pause on HQ Sixteen machines | Instead of Pause/Resume select Pause, then Cancel. Create New Start Point, then select Run. |
| Pause/Resume Tie-Off or Pull-up designed as a one-time option that needs to be selected every Resume. Currently the selection remains selected but does not tie off | Must deselect and reselect Tie-Off or Pull-up on Resume button every time before hitting Resume |
| End point to Infinity in Skew/Rotate | Try the other Skew |
| If you have a repeated design and you move your start point, then reposition start point does not work | Baseline before a new start point |
PS Premium Version 18.11.0461 (Released November 16, 2018)
Install Instructions Here
Release Notes
- Supports Art and Stitch 5
- Eliminates long stitch after tie off on Amara, Forte, and Infinity machines
- SA5-271-78M8 (Acer Switch Alpha 12 i7) added to Master Machine Names list
- Tablet temperature reduction (further reduces CPU usage)
- Eliminates long stitch during tie off
- Simulation button no longer disappears
- Modify selection (transform to select wouldn’t update screen to show)
- Updated text in Help
- Fixed two minor crop bugs
- Image thumbnail improvements
- Thread break sensor removed for non-compatible machine types
- Logging crash fixed
- Changes Original Height and Original Width to Original H and Original W so it fits in the icon boxes
- Reset works for flip and mirror
- Improved crop so it no longer disconnects merged jump points
- Closing PS Standard and running PS Premium works without reboot or reinstall. However, closing PS Premium and running PS Standard does not work.
- Basting stitches added for compatible Avante machines
- Default maximum motor speed set for 2200 instead of 1800 for compatible HQ Avanté machines
- Max tie-off distance is .25
- Amara/Forte Tension Reset button has warning/instruction “Are you sure you want to reset tension?” and refers customer to user manual
- Baseline no longer closes the selected window pane on the right side of the screen
- Console has tray icon so user can exit/view logs (must right click on tray icon to access)
- Installer removes HQF files in the Handi Quilter Designs folders and replaces them with HQV files. Triangles HQF files have not been completed yet so they will continue to be a mix of HQF and HQV.
- PS Icon on OSKStarter bar no longer launches the PS Premium program if it is already. If open, it correctly toggles between desktop screen and Pro-Stitcher Premium screen. If not already open, it will launch.
- Installer has Forte option added
- Updater will always install the machine console icons
- Updater will always install desktop shortcut
- SW312-31 (Acer Switch 3) added to Master Machine Names list
- User will be prompted if Pre-Install needs to be run
- Prevents jump lines from being stitched out
- User can no longer change design selection during pause
- Fixed a bug where a bad design would prevent other designs from working
- Improves stability of HQV file loading
- Turns off location polling when the user presses the Run button, which reduces likelihood of losing communication during stitching
- Reduces CPU usage, which potentially reduces tablet temperature and reduces likelihood of losing communication between machine and PS tablet
- Sidebar no longer is hidden after selecting Baseline after a modification
- Can select Basting stitches for Avante and Sweet versions with hardware support
- No longer auto-runs updates (should prevent Amara machines from reverting to other machine types)
- Improves communications between Infinity/Amara machines and the PSP program
- Reduces likelihood of unwanted tie-offs
- Resizing a multi-point area works correctly
- Simulator does not require Designs Folder on computer to load correctly
- Preinstall included
- Reposition Zero works correctly
- Simulation crosshairs are green and icon updated
- Corrected max speeds
- No longer shows “NAN” in rotation
- Clearing the Area also clears the trace
- Purple freehand crosshairs move correctly on Infinity machines
- New Diagrams for threading
- Reposition current works if you reposition start it clears current
- New Start/End working correctly
- HQ Amara machine option added
- Channel locks enabled during stitch out
- Improved Area Resize behavior
- Changed motor icon for Simulation
- Simulator no longer requires FTDI and motor DLLs to be installed
- Fixed slow stitch-out for levered carriages
- Fixed “multiple application has stopped working” crashes
- Numeric fields now allow a decimal point
- New Feature: Audible beep is heard when Area or Mark points are set
- New Feature: Rubberband Area
- New: Red crosshairs when in Simulation Mode
- Default torque limit is now set to 100 and reverts to default if invalid limit entered
- Improves calculator stability
- Improves communications with Infinity
- Resolves camera errors/crashes for Infinity
- Simulation license button available on Alpha 12 tablets
- Channel lock buttons disabled during stitch out
- Half/full stitch enabled during pause
- Ability to set Auto Jump to 0
- Improved simulator for non-English operating computers
- Duplicated or copied designs/groups retain name and are numbered to differentiate
- Improves digital design file quality for some HQ designs
PS Premium: Version 17.02.0416 (Released February 20, 2017)
Download Instructions Here
Release Notes
- Improves software stability and decreases frozen screens and program crashes
- Improves new/auto start point functionalities
- Restores proper functionality of Resume after Drag and Drop
- Restores stitch ability between two mark points in freehand record
- Adds tie/off and pull-up on Resume during Pause state
- Improves stability of jump line drawings
- Segment counter added
- Create Simulation License button added
- Encrypted designs now recognized
- Restores Infinity camera functionality with Premium
- Includes all new digital designs (some were missing in previous versions)
Need more information? Check out our step-by-step tutorial for PS Premium on installing updates. You can also browse frequently asked questions or contact support.
You Will find the Carriage Firmware grouped with the appropriate PS Lite Software in each accordion tab below.
Tablet & Carriage Charts Guide
All Brands
April 25, 2022
22.07.0575
PS Lite: Version 22.07.0575 (Released 05/15/2023)
NOTE: It is important to restart both your tablet and your machine after completing the update process or your Pro-Stitcher may not function properly. Make sure you are on the Quilt tab under Pro-Stitcher to find Run button.
v22.07.0575 is available for all Pro-Stitcher Lite compatible tablets.
Carriage Firmware Download & Information
All Brands
January 26, 2022
22.01.0569 & Later
Carriage Firmware V1.40 Release Notes:
This release incorporates velocity and position move functions. Position function was done to improve returning the carriage to a starting point. Velocity function moves the carriage under PS Lite control at a controlled speed. NOTE: Carriage Firmware V1.40 MUST be installed with PS Lite: Version 22.01.0569
Release Notes
- No release notes
Usage Tips
- Frame Space must be created larger than your design before machine will stitch the design.
- Opti-Stitch (Acceleration and Speed) works best if both values are set close to each other. As an example, 50% Acceleration and 60% Speed works better than 20% Acceleration and 60% Speed. Experiment with Opti-Stitch to find what best works for you. Pro-Stitcher recommends starting at 50% Acceleration and 50% Speed and adjust up and down from there.
- Design and crosshairs (needle) must be inside the Frame Space to stitch.
- Make sure the screen on your Pro-Stitcher Lite tablet is set to the correct size, go to Settings (gear) tab/Display in the ribbon/ on the lower right side select the default button. Monitor should be set to 10” width and 5.67” height.
- Letting the machine move to the Start point from a few inches away when selecting Run allows the Start point to be exact. Moving machine to Start and then selecting Run could result in design being shifted slightly.
- Purple Crosshairs in in free motion (when gears are not engaged) are not needed in PS LITE and therefore are not visible.
- Reboot tablet and carriage after every update.
Known Issues
| Issue | Workaround |
|---|---|
| If Frame Space is only slightly larger than the design, there may be a “Design is outside frame space” message pop up when you advance to the next row. | Make sure Frame Space is a few inches bigger than your design. |
| Machine may lurch slightly when pausing | No workaround needed |
| Mark is not working when gears are not engaged (purple crosshairs). | Use Mark with gears engaged (orange crosshairs). |
| Small lurch of machine is possible when motors start to move. | Select Run while machine is a few inches away from your Start and allow machine to move automatically. Improvements are being made and will be included in a future update. |
| Occasionally, the motor lock icon in the upper right-hand corner will show locked when the motors are not locked. | Tap the icon once or twice to reset the lock icon to the correct position (green, open lock). |
| When stitching in Cruise Mode with Pro-Stitcher Lite, machine may take a few extra stitches in place at the end of a design. | You can use Precision Mode. |
| Adjusting Opti-Stitch Acceleration and Speed excessively while machine is running could cause machine to stitch off path. | Pause the machine and adjust Opti-Stitch while the machine is stopped. |
| Pro-Stitcher, in rare instances, will load your Run button in the middle of the tablet. | Minimize the Pro-Stitcher screen on the tablet, then maximize. Run button will be in the correct place. |
| In rare instances, when Tie Off is on, Pro-Stitcher may stop before performing end Tie Off | Perform a manual Tie-Off. |
| Carriage version is not in About information for 574. | Roll back to version 571. If you are unsure of your version, then update to version 574. This will be added back in the next version. |
All Brands
April 25, 2022
22.04.0574
v22.04.0574 is available for all Pro-Stitcher Lite compatible tablets.
PS Lite: Version 22.04.0574 (Released 04/25/2022)
NOTE: It is important to restart both your tablet and your machine after completing the update process or your Pro-Stitcher may not function properly. Make sure you are on the Quilt tab under Pro-Stitcher to find Run button.
v22.04.0574 is available for all Pro-Stitcher Lite compatible tablets.
Carriage Firmware Download & Information
All Brands
January 26, 2022
22.01.0569 & Later
Carriage Firmware V1.40 Release Notes:
This release incorporates velocity and position move functions. Position function was done to improve returning the carriage to a starting point. Velocity function moves the carriage under PS Lite control at a controlled speed. NOTE: Carriage Firmware V1.40 MUST be installed with PS Lite: Version 22.01.0569
Release Notes
- Added compatibility for Pro-Stitcher Lite to work with Janome QM18 and QM15
- Improvements made to stitching.
- Enable Move function
- Help information added for Run button
- Improvements made to Vertical Wrap
- Fixed glitches in Baseline with certain designs when using Repeat and Wrap
- Improved ability to reconnect motors if Motor Error occurs
Usage Tips
- Frame Space must be created larger than your design before machine will stitch the design.
- Opti-Stitch (Acceleration and Speed) works best if both values are set close to each other. As an example, 50% Acceleration and 60% Speed works better than 20% Acceleration and 60% Speed. Experiment with Opti-Stitch to find what best works for you. Pro-Stitcher recommends starting at 50% Acceleration and 50% Speed and adjust up and down from there.
- Design and crosshairs (needle) must be inside the Frame Space to stitch.
- Make sure the screen on your Pro-Stitcher Lite tablet is set to the correct size, go to Settings (gear) tab/Display in the ribbon/ on the lower right side select the default button. Monitor should be set to 10” width and 5.67” height.
- Letting the machine move to the Start point from a few inches away when selecting Run allows the Start point to be exact. Moving machine to Start and then selecting Run could result in design being shifted slightly.
- Purple Crosshairs in in free motion (when gears are not engaged) are not needed in PS LITE and therefore are not visible.
- Reboot tablet and carriage after every update.
Known Issues
| Issue | Workaround |
|---|---|
| If Frame Space is only slightly larger than the design, there may be a “Design is outside frame space” message pop up when you advance to the next row. | Make sure Frame Space is a few inches bigger than your design. |
| Machine may lurch slightly when pausing | No workaround needed |
| Mark is not working when gears are not engaged (purple crosshairs). | Use Mark with gears engaged (orange crosshairs). |
| Small lurch of machine is possible when motors start to move. | Select Run while machine is a few inches away from your Start and allow machine to move automatically. Improvements are being made and will be included in a future update. |
| Occasionally, the motor lock icon in the upper right-hand corner will show locked when the motors are not locked. | Tap the icon once or twice to reset the lock icon to the correct position (green, open lock). |
| When stitching in Cruise Mode with Pro-Stitcher Lite, machine may take a few extra stitches in place at the end of a design. | You can use Precision Mode. |
| Adjusting Opti-Stitch Acceleration and Speed excessively while machine is running could cause machine to stitch off path. | Pause the machine and adjust Opti-Stitch while the machine is stopped. |
| Pro-Stitcher, in rare instances, will load your Run button in the middle of the tablet. | Minimize the Pro-Stitcher screen on the tablet, then maximize. Run button will be in the correct place. |
| In rare instances, when Tie Off is on, Pro-Stitcher may stop before performing end Tie Off | Perform a manual Tie-Off. |
| Carriage version is not in About information for 574. | Roll back to version 571. If you are unsure of your version, then update to version 574. This will be added back in the next version. |
All Brands
March, 07, 2021
22.02.0571
v22.02.0571 is available for all Pro-Stitcher Lite compatible tablets.
PS Lite: Version 22.02.0571 (Released 03/07/2022)
Release Notes:
This version stabilizes communication and adds Simply and Coronet compatibility with Pro-Stitcher LITE. Improvements in stitching have been made.
NOTE: It is important to restart both your tablet and your machine after completing the update process or your Pro-Stitcher may not function properly. Make sure you are on the Quilt tab under Pro-Stitcher to find Run button.
v22.02.0571 is available for all Pro-Stitcher Lite compatible tablets.
Carriage Firmware Download & Information
All Brands
January 26, 2022
22.01.0569 & Later
Carriage Firmware V1.40 Release Notes:
This release incorporates velocity and position move functions. Position function was done to improve returning the carriage to a starting point. Velocity function moves the carriage under PS Lite control at a controlled speed. NOTE: Carriage Firmware V1.40 MUST be installed with PS Lite: Version 22.02.0571
Usage Tips
- Frame Space must be created before machine will stitch the design.
- Opti-Stitch (Acceleration and Speed) works best if both values are set close to each other. As an example, 50% Acceleration and 60% Speed works better than 20% Acceleration and 60% Speed. Experiment with Opti-Stitch to find what best works for you. Pro-Stitcher recommends starting at 50% Acceleration and 50% Speed and adjust up and down from there.
- Design and crosshairs (needle) must be inside the Frame Space to stitch.
- Make sure the screen on your Pro-Stitcher Lite tablet is set to the correct size, go to Settings (gear) tab/Display in the ribbon/ on the lower right side select the default button. Monitor should be set to 10” width and 5.67” height.
- Letting the machine move to the Start point from a few inches away when selecting Run allows the Start point to be exact. Moving machine to Start and then selecting Run could result in design being shifted slightly.
- Purple Crosshairs in in free motion (when gears are not engaged) are not needed in PS LITE and therefore are not visible.
- Reboot tablet and carriage after every update.
Known Issues
| Issue | Workaround |
|---|---|
| Move is disabled. | Use channel locks if needed. Feature will be included in a future update. |
| Small lurch of Moxie is possible when motors start to move. | Select Run while machine is a few inches away from your Start and allow machine to move automatically. Improvements are being made and will be included in a future update. |
| Occasionally, the motor lock icon in the upper right-hand corner will show locked when the motors are not locked. | Tap the icon once or twice to reset the lock icon to the correct position. |
| When stitching in Cruise Mode with Pro-Stitcher Lite, Moxie may take a few extra stitches in place at the end of a design. | You can use Precision Mode. |
| Help manual under the “Info” tab is disabled. | Select the ? icon and then select the button in question. Help manual will be enabled in a future update. |
| Adjusting Opti-Stitch Acceleration and Speed excessively while machine is running could cause machine to stitch off path. | Pause the machine and adjust Opti-Stitch while the machine is stopped. |
All Brands
December 22, 2021
22.01.0569
v22.01.0569 is available for all Pro-Stitcher Lite compatible tablets.
PS Lite: Version 22.01.0569 (Released 01/26/2022)
NOTE: It is important to restart both your tablet and your machine after completing the update process or your Pro-Stitcher may not function properly. Make sure you are on the Quilt tab under Pro-Stitcher to find Run button.
v22.01.0569 is available for all Pro-Stitcher Lite compatible tablets.
Carriage Firmware Download & Information
All Brands
January 26, 2022
22.01.0569 & Later
Carriage Firmware V1.40 Release Notes:
This release incorporates velocity and position move functions. Position function was done to improve returning the carriage to a starting point. Velocity function moves the carriage under PS Lite control at a controlled speed. NOTE: Carriage Firmware V1.40 MUST be installed with PS Lite: Version 22.01.0569
Usage Tips
- Frame Space must be created before machine will stitch the design.
- Opti-Stitch (Acceleration and Speed) works best if both values are set close to each other. As an example, 50% Acceleration and 60% Speed works better than 20% Acceleration and 60% Speed. Experiment with Opti-Stitch to find what best works for you. Pro-Stitcher recommends starting at 50% Acceleration and 50% Speed and adjust up and down from there.
- Design and crosshairs (needle) must be inside the Frame Space to stitch.
- Make sure the screen on your Pro-Stitcher Lite tablet is set to the correct size, go to Settings (gear) tab/Display in the ribbon/ on the lower right side select the default button. Monitor should be set to 10” width and 5.67” height.
- Letting the machine move to the Start point from a few inches away when selecting Run allows the Start point to be exact. Moving machine to Start and then selecting Run could result in design being shifted slightly.
- Purple Crosshairs in in free motion (when gears are not engaged) are not needed in PS LITE and therefore are not visible.
- Reboot tablet and carriage after every update.
Known Issues
| Issue | Workaround |
|---|---|
| Move is disabled. | Use channel locks if needed. Feature will be included in a future update. |
| Small lurch of Moxie is possible when motors start to move. | Select Run while machine is a few inches away from your Start and allow machine to move automatically. Improvements are being made and will be included in a future update. |
| Occasionally, the motor lock icon in the upper right-hand corner will show locked when the motors are not locked. | Tap the icon once or twice to reset the lock icon to the correct position. |
| When stitching in Cruise Mode with Pro-Stitcher Lite, Moxie may take a few extra stitches in place at the end of a design. | You can use Precision Mode. |
| Help manual under the “Info” tab is disabled. | Select the ? icon and then select the button in question. Help manual will be enabled in a future update. |
| Adjusting Opti-Stitch Acceleration and Speed excessively while machine is running could cause machine to stitch off path. | Pause the machine and adjust Opti-Stitch while the machine is stopped. |
All Brands
December 22, 2021
21.11.0558
PS Lite: Version 21.11.0558 (Released 12/22/2021)
NOTE: It is important to restart both your tablet and your machine after completing the update process or your Pro-Stitcher may not function properly. Make sure you are on the Quilt tab under Pro-Stitcher to find Run button.
v21.11.0558 is available for all Pro-Stitcher Lite compatible tablets.
Carriage Firmware Download & Information
All Brands
December 22, 2021
21.11.0558
Carriage Firmware V1.38 Release Notes:
Release notes: First carriage software version. Update must be done through Pro-Stitcher. USB must be installed in tablet. After updating carriage firmware, carriage and tablet must be powered off and then back on. NOTE: Carriage Firmware V1.38 MUST be installed with PS Lite: Version 21.11.0558
Usage Tips
- Frame Space must be created before machine will stitch the design.
- Opti-Stitch (Acceleration and Speed) works best if both values are set close to each other. As an example, 50% Acceleration and 60% Speed works better than 20% Acceleration and 60% Speed. Experiment with Opti-Stitch to find what best works for you. Pro-Stitcher recommends starting at 50% Acceleration and 50% Speed and adjust up and down from there.
- Design and crosshairs (needle) must be inside the Frame Space to stitch.
- Make sure the screen on your Pro-Stitcher Lite tablet is set to the correct size, go to Settings (gear) tab/Display in the ribbon/ on the lower right side, Monitor should be set to 10” width and 5.67” height.
Known Issues
| Issue | Workaround |
|---|---|
| Tie Off is disabled. | Perform manual tie off. Feature will be included in a future update. |
| Move is disabled. | Use channel locks if needed. Feature will be included in a future update. |
| Small lurch of Moxie is possible when motors start to move | No workaround. Improvements are being made and will be included in a future update. |
| Machine may start slightly off start point. | Turn Pull-up on, Select Run, machine will move to start point and take pull up stitch. Select Cancel. Select Run a second time. Start point will be positioned correctly. |
| Purple crosshairs will not move when disengaging gears for free motion quilting. | Disengage gears, stitch in free motion (disregarding purple crosshairs). When ready to use Pro-Stitcher, reengage gears (orange crosshairs). You will then have correct crosshair movement. |
| Occasionally, the motor lock icon in the upper right-hand corner will show locked when the motors are not locked. | Tap the icon once or twice to reset the lock icon to the correct position. |
| Pro-Stitcher, in rare instances, will load your Run button in the middle of the tablet. | Minimize the Pro-Stitcher screen on the tablet, then maximize. Run button will be in the correct place. |
| When stitching in Cruise Mode with Pro-Stitcher Lite, Moxie may take a few extra stitches in place at the end of a design. | Use Precision Mode. |
| Help manual under the “Info” tab is disabled. | Help manual will be enabled in a future update. |
| Adjusting Opti-Stitch Acceleration and Speed excessively while machine is running could cause machine to stitch off path. | Pause the machine and adjust Opti-Stitch while the machine is stopped. |
Need more information? Check out our step-by-step tutorial for PS Premium on installing updates. You can also browse frequently asked questions or contact support.
BETA Pro-Stitcher Premium Release
This Pro-Stitcher software is specific to the Pro-Stitcher tablet and carriage you use. Be sure to select the correct version based upon your tablet and carriage.
Tablet & Carriage Charts Guide
What is Beta software?
Beta software refers to computer software that has gone through our internal testing processes, but has not yet been tested in the real world, and therefore is not officially released as a final version. Releasing a Beta version allows Pro-Stitcher engineers to get bug fixes and new features into quilters hands sooner, and gives quilters the opportunity to provide feedback to our developers. Remember, if you find you are having difficulties you can always rollback to a previous version by running update with previous version.
NOTE: It is important to restart both your tablet and your machine after completing the update process or your Pro-Stitcher may not function properly.
PS Beta Version 23.04.0595
Update for Windows 8.1 Tablets (W700 and Switch 11)
Pro-Stitcher Premium & Lite
May 17, 2023
23.05.0595
Machine-Specific Improvements
- Corrects Pro-Stitcher Lite Tie offs on Moxie that were inconsistent, start slow, end faster.
- Fix for Pro-Stitcher Lite crashing at end of 1st line
- Fixed issue that would cause Pro-Stitcher Lite motors to hang at tie-offs
Simulation Improvements
- Running update as a repair installs the Pro-Stitcher Premium shortcut on the desktop even though there is already a Pro-Stitcher Icon
Machine Console Improvements
- On-Screen Keyboard (OSK) does not always come up in Machine Console
Program Functionality Improvements
- Resolved Nudge arrows sticking issue
- Fixes crashing when auto saving workspace
- fix to not hang after tie-offs and not give the out of memory crash.
- help doesn’t describe what wrap fill does
Communication Improvements
- Fixes to the global exception handler
- Removed message boxes from the global exception handler
General Improvements
- Applies a minimum stitch speed for all machines and scales the slider accordingly
- Maximum acceleration settings have been set per machine.
- New default acceleration / speed per machine
- Improves stitch quality and more consistent speed
- minimum stitch speed and the slider is correlated.
- Machine air stitching can occur after drastic changes to Speed or Acceleration in Opti Stitch
- Crash after auto start/end
- Includes fix for designs with a lot of jumps points crashing the video card.
- Improves changing speed on the fly
- Changing speed on the fly works way better.
- Wrap will not stitch out
- Can not drag-and -drop the repeated designs
- Cropping a repeat design aligned to the top adds lines outside of the Area
- fixed some potential causes of freezing before and after tie offs.
- fixed pause sometimes lurching while pausing (more noticeable at low speeds)
- Corrects program freezing after Tie Off on start of design
Known Issues
| Issue | Workaround |
|---|---|
| Installing Simulation on a new computer may not create a Desktop Shortcut | Create a shortcut |
| Program may crash when two rows are repeated and cropped, and when multiple New Start points are close together | No Workaround |
| When Aspect Ratio is locked on in the Modify, Resize menu, Area lock is also engaged | Make sure to turn off Lock |
| Using Auto New Start/End snaps Start and Stop points together in certain circumstances | Adjust Stop point to end of Design |
| Modify/Resize words on buttons are cropped off | Adjust right hand column |
| Run button grayed out, Run Status displays “Stepper Motor not Engaged” | Select the Pro-Stitcher tab and press Gears |
| Wrap not stitching out: machine moves to Start Point but will not stitch out design | Make sure to Baseline before stitch out |
| Clam Shell and Baptist Fan type designs when wrapped may not crop correctly | Make the design larger than area, then Wrap |
| Using Border Skew on point causes design to flatten | Use Skew to fit into Area |
| Stitch out and design not matching | Lower acceleration |
| Stitching a line from Pause Point to Start Point | Turn off Tie Off button on Resume |
Need more information? Check out our step-by-step tutorial for PS Premium on installing updates. You can also browse frequently asked questions or contact support.
Latest Pro-Stitcher Standard Release
This Pro-Stitcher software is specific to the Pro-Stitcher tablet you use. Be sure to select the correct version based upon your tablet.
Download the 2013 Standard Pro-Stitcher User Manual Here
Download the 2015 Pro-Stitcher User Manual Here
Tablet & Carriage Charts Guide
For tablets Asus EEEPC, Acer W500, and HP Omni:
Baby Lock
Jan 20, 2016
16.01.0092
Handi Quilter
January 20, 2016
16.01.0092
Standard Version 16.01.0092 (Released January 20, 2016)
Install Instructions Here
For tablets Acer W700, Acer Aspire Switch 11, and Acer Alpha 12:
Standard Version 17.03.0209 (Released March 21, 2017)
Download Instructions Here
Need more information? Check out our step-by-step tutorial for PS Premium on installing updates. You can also browse frequently asked questions or contact support.
The last release version of the classic software was 12.1.03 and is available for download here.
Download the 2010 Pro-Stitcher Classic User Manual Here
Need more information? Check out our step-by-step tutorial for PS Premium on installing updates. You can also browse frequently asked questions or contact support.