How can we help?
Frequently Asked Questions
30 day money back guarantee on Catalog and Designer. Past 30 days, refunds are not offered on the software.
If you are having difficulties registering your software, please reach out to us at firstname.lastname@example.org or submit a ticket here.
You can! You can download the software here. There is a demo mode available, and it can be unlocked later with a serial number provided after purchase.
Download instructions to install Pro-Stitcher Designer online here.
Download instructions for registering Pro-Stitcher Designer offline here.
You can find the system requirements for Pro-Stitcher Designer here. Pro-Stitcher Designer is only available for Windows Operating Systems.
Pro-Stitcher Designer will work on both the Pro-Stitcher tablet as well as on a computer/laptop. You can see computer requirements here.
Pro-Stitcher serial numbers can be found on the cardboard box and on a serial sticker on the top of the Pro-Stitcher carriage.
You can check for the latest software version here, or run the update option within the program.
Check out our education section to learn how to get started with Pro-Stitcher Designer.
Get the latest updates for Pro-Stitcher Designer.
Let us know how we are doing or report bugs/suggestions.
Need more help?
Call us at 855-777-5257 or send us a message below.
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