I bought a design and changed it up. Can I sell it?
No. That would be considered plagiarism. Please see our Copyright and Terms [...]
August 2020
Can I include designs I already own in Downloads Library on prostitcher.com?
While the Downloads Library holds everything you’ve purchased from ProStitcher.com, it does [...]
Will Pro-Stitcher create custom designs for me?
may be able to create a custom design meeting your [...]
Why didn’t my download work?
downloads are often delivered in zip format. You'll need to [...]
Are there any copyright restrictions on designs?
Yes. Please see our Copyright and Terms of Service page for more [...]
How do I reset my password?
If you are having trouble accessing your account, click the Account Page. [...]
Does this website use cookies?
Yes. You can read our cookie policy here.
How large can I scale my digital design file?
Scaling files will depend on the individual original file. In some cases, [...]
What if I find a problem in a design file?
We test our designs to stand behind their quality. In the unlikely [...]
How do I print the design to show customers?
If you are a longarm quilter for hire, you'll likely want a [...]
What file type do I need?
Check your quilting robotic system's manual for the manufacturer's suggested file type. [...]
Are my purchased designs backed up?
Yes. Visit your My Account page and click Orders or Downloads to [...]
How many times can I download a design once it is purchased?
Unlimited. The designs in your account are always accessible to you. However, [...]
July 2020
I’ve upgraded my machine. Now what?
If you've upgraded your sewing machine to any robotic quilting system or [...]
How do I add designs to my longarm using a USB drive?
For best results, consult your computerized longarm robotic system for instructions on [...]
Why isn’t my purchase listed in my downloads?
If a design you've purchased does not appear in the list of [...]